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11 Tips to Becoming a Process Map Pro

At Fireside Insights, we like to share tools that we constantly use in our work lives. As someone whose job revolves around conducting gemba walks and sketching process flows, I have gotten to become more proficient at building process maps which are diagrams that display the workflow of a process or series of processes. Just as you would present quantitative data in a visual format that is easier for your audience to ingest and interpret, the same should go for qualitative data. Instead of a numbered list detailing each step, a process map can more clearly show the relationship between processes and any concurrent or dependent steps.  Continue reading 11 Tips to Becoming a Process Map Pro